capital.com

People Operations Specialist (Bulgaria) at capital.com (Sofia City, Bulgaria)

capital.com· Sofia City, Bulgaria·

Role details

Work type
Hybrid

Job description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Role Overview

Responsible for executing day-to-day HR processes and ensuring accuracy across employee lifecycle activities. Supports HR operations, data administration, and compliance with internal policies and local labor laws. Plays a key role in maintaining HR systems and coordinating with cross-functional teams. Ensures smooth employee experiences by managing documentation, responding to HR-related queries, and supporting operational excellence across the organization.

Key Responsibilities

  • Manage the end-to-end employee lifecycle, including onboarding, offboarding, employment changes, transfers, contract renewals and terminations
  • Prepare, administer, and maintain employment contracts, contract amendments, certificates, and other employment-related documentation.
  • Coordinate and manage relationships with Employer of Record (EOR) providers and support workforce administration across multiple jurisdictions.
  • Ensure accurate maintenance of employee and contractor records within HR systems and personnel files in accordance with legal and internal requirements.
  • Support compliance with Bulgarian labour law, employment regulations, GDPR requirements, and internal company policies.
  • Respond to employee and manager queries relating to employment documentation, leave administration, policies, and operational processes.
  • Serve as the primary point of contact for People Operations matters in Poland and support international workforce administration as required.

Required Experience

  • 3 - 4 years of experience in People Operations, HR Administration, or similar HR support roles.
  • Experience supporting the administration of employment contracts, contract amendments, and employee lifecycle documentation.
  • Good understanding of Bulgarian labour law and HR compliance requirements.
  • Experience working in an international or multinational environment.
  • Familiarity with HRIS platforms such as HiBob, Workday, or similar systems.
  • Strong organisational skills, attention to detail, and commitment to data accuracy.
  • Good communication and stakeholder management skills.
  • Professional fluency in both Bulgarian and English, both written and spoken.

Preferred Qualifications

  • Experience supporting employees and contractors across multiple countries.
  • Experience participating in HR process improvement, digitalisation, or automation initiatives.
  • Knowledge of employment administration and compliance requirements in jurisdictions outside Bulgaria.
  • Experience in coordination of EOR arrangements.

What you will get in return:

  • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
  • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
  • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
  • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
  • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
  • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
  • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Why work at capital.com

  • Culture: Values-driven (ownership, curiosity, momentum) with a collaborative, international environment. Described as blending "the ambition of a scale-up with the collaboration of a close-knit team."
  • Work Model: Hybrid working (where applicable); option to work abroad up to 30 days per year ("Workation Initiative").
  • Perks: Private health insurance, performance-based bonuses, volunteering days, referral bonuses, social events, development and training support.
  • Engineering & Innovation: Opportunity to work on a next-generation trading platform using AI, data, and scalable infrastructure. Teams are located across multiple continents, offering cross-cultural collaboration.
  • Reviews: Glassdoor score 4.5; LinkedIn employer rating 4.3/5.0 (246 reviews) with high marks for Work-Life (4.4), Compensation (4.6), Culture (4.3), and Career (4.4).

Application questions