Feeny
Adventus

Project Engineer at Adventus (Singapore)

Adventus· Singapore·

Role details

Work type
Onsite
Employment
Full-Time

Job description

Job Responsibilities Job Overview

The Project Engineer is responsible for the planning, deployment, implementation, maintenance, and ongoing support of Managed Print Services (MPS) solutions for enterprise customers. The role combines technical expertise, project coordination, customer support, and vendor management to ensure successful delivery of managed print projects while maintaining high levels of customer satisfaction.

The successful candidate will work closely with project managers, sales, pre-sales, service delivery teams, vendors, and customers to design, deploy, and optimize Managed Print environments. This role requires strong troubleshooting skills, knowledge of Windows and network infrastructure, and the ability to manage projects from planning through completion.

Job Responsibilities

  • Managing of managed print solutions (MPS) project deployment
  • Deployment, maintenance, upgrading and support of client Managed Print environment (hardware, software, firmware, network, etc.)
  • Install and support print management software
  • Provide in-house, on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
  • Perform firmware updates and preventive maintenance.
  • Coordinate project implementation to ensure timely completion.
  • Work closely with customers to resolve technical issues and provide good customer service.
  • Document technical work, configurations, and project progress.
  • Ad hoc duties as assigned.

Job Requirements

  • Candidate must possess at least a Professional Certificate/Nitec, Diploma, or equivalent
  • Minimally 1 to 2 years of relevant experience in IT support, printer support, or technical support.
  • Experience supporting Windows and macOS environments is an advantage.
  • Knowledge in on premise and cloud print management solutions such as Papercut, YSoft, uniFlow, SafeCom, Equitrac and Controlsuite will be an advantage.
  • Basic knowledge in networking and server administration.
  • Strong interpersonal and communication skills.
  • Ability to work independently and collaboratively in a team environment.

Preferred Skills

  • Fluent in spoken and written English.
  • Practical skills and experience in supporting Microsoft Windows and MacOS Operations.
  • Excellent communication and project coordination skills as this role involves handling both internal and external customers.
  • Knowledge of Windows Server 2012/2016/2019, 10 and 11 environments.
  • Adept understanding of print environments and their practical application.
  • Willingness to learn new technologies.
  • Time management and multitasking.
  • Service-oriented mindset towards internal and external customers.

Why work at Adventus

  • Culture: Certified Great Place to Work® for five years running – employees cite credibility, respect, fairness, pride, and camaraderie.
  • Growth opportunities: Fast promotion, exposure to multiple business areas, and extensive learning & development programs for ambitious individuals.
  • Work environment: Hybrid/office? Not explicitly stated, but roles span multiple countries; likely flexible. Shift roles exist (IT Support Engineer – Shift Schedule).
  • Perks: Obsession with customer service translates to a supportive internal culture; employees feel “supported, inspired, and empowered to excel.”
  • Who they look for: Passion for customer service, interest in tech innovation, entrepreneurial mindset, effective communication, and leadership potential.

Application questions