Technical Engineer at Adventus (Singapore)

Adventus· Singapore·3d ago

Role details

Work type

Onsite

Employment

Full-Time

Job description

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.

We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.

With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.

Job Responsibilities

Perform desktop, printing and related support.
1st/2nd level support and resolution, including technical issues involving desktop clients and hardware issues.
Provide technical service to end users, troubleshooting issues related to laptops and printers
Manage Windows XP, Windows Vista, Windows 7, MS Office Applications, network connectivity, printer mapping etc.
Manage email messaging configurations and troubleshooting issues for Outlook.
Provide installation, repair and preventive maintenance serivces on client's copiers
On site troubleshooting on hardware and software solutions related to copiers
Servicing of Servers,Windows PC,Macbook and Ipad
Distribution of paper to copiers as required
Ad hoc duties as assigned

Job Requirements

Diploma / NITEC Qualification in Computing or similar
Must be comfortable to be stationed in specific client's site for long period of time
Main service provider to chinese client. Knowledge of basic Mandarin dialects is essential
Good knowledge in software applications, preferably with networking proficiency
Positive attitude and great customer service
Independent and good team player
Technical experience in the photocopier industry will be an added advantage

Why work at Adventus

Culture: Certified Great Place to Work® for five years running – employees cite credibility, respect, fairness, pride, and camaraderie.
Growth opportunities: Fast promotion, exposure to multiple business areas, and extensive learning & development programs for ambitious individuals.
Work environment: Hybrid/office? Not explicitly stated, but roles span multiple countries; likely flexible. Shift roles exist (IT Support Engineer – Shift Schedule).
Perks: Obsession with customer service translates to a supportive internal culture; employees feel “supported, inspired, and empowered to excel.”
Who they look for: Passion for customer service, interest in tech innovation, entrepreneurial mindset, effective communication, and leadership potential.

About Adventus

Company Overview

One-liner: Adventus is a leading provider of Information and Communications Technology (ICT) and cybersecurity solutions and services, helping organizations design, secure, and manage their IT environments.
Entity Type: Private (bootstrapped – no disclosed funding)
Headquarters: Singapore
Founded: 2005
Founders: Not publicly disclosed

Core Business

Primary industries: ICT Services, Cybersecurity, Cloud Solutions, IT Infrastructure
Target customers: B2B – small to large enterprises across multiple sectors (corporations, government, etc.)
Mission: To build long-lasting relationships with customers by delighting them with innovative, customized value propositions complemented with high-quality professional services.

Products & Services

IT Support Outsourcing Services: 24/7 helpdesk, deskside support, and end-user IT management.
Cybersecurity Solutions & Services: Threat detection, response, Security Operations Centre (SOC), and compliance (ISO 27001, Cyber Essentials certified).
Cloud Solutions & Services: Cloud-first modern workplace, migration, and management.
IT Infrastructure Solutions & Services: Enterprise network design, data centre relocation, and infrastructure management.
Managed Print Services: Print equipment (copiers/printers) and document management.
Physical Security Solutions & Services: CCTV surveillance, access control systems.
IP Telephony & Contact Centre Solutions: Voice, IP telephony, and contact centre systems.

Market Standing

Valuation: Not disclosed
Key Metric: Annual revenue of USD 7.3M (LinkedIn estimate) – not from official audited filings
Notable Investors/Partners: No external investors; strong network of technology partners (e.g., Microsoft, Cisco implied by services) but specific names not publicly listed
Growth Signals:
- Employee headcount: 180 (+11.5% YoY)
- Operations in 13 countries (US, Malaysia, Australia, Vietnam, Hong Kong, etc.)
- Named “Best IT Service Provider” for nine consecutive years (2018–2026)
- Certified as a Great Place to Work® for 5 consecutive years (2021–2025)

Competitive Advantages

Comprehensive one-stop ICT provider covering everything from cabling to cybersecurity.
Multi‑ISO certifications (ISO 9001, 22301, 27001) and Cyber Essentials – builds trust and compliance readiness.
Consistent industry recognition (Best IT Service Provider 9 years, Great Place to Work 5 years).
24/7 global support model with presence across 13 countries and 10 distributed workforce locations.

Strategic Focus

Expanding its footprint in cybersecurity and cloud-first modern workplace solutions.
Continuous investment in employee learning and development (training programs, career mobility).
Strengthening the Security Operations Centre (SOC) and Network Operations Centre (NOC) capabilities.
Maintaining a people-first culture to attract and retain top technical talent in a competitive market.

Sources

adventus.com – Company overview, services, certifications, awards.
adventus.com/about – Mission, business units, values.
adventus.com/careers – Careers page and qualities sought.
linkedin.com – Employee count (180), revenue ($7.3M), growth stats, open positions.
adventus.com/news – Great Place to Work® recertification 2025.

Job description

Why work at Adventus

Application questions