Propertybase Client Services Specialist at Lone Wolf Technologies (Australia)
Lone Wolf Technologies· Australia·
Role details
Work type
Remote
Employment
Full-Time
Job description
The Propertybase Client Services Specialist is a vital part of our Internation Expansion team, responsible for providing outstanding support to our Customer Success and Support teams. Reporting to the GM, Propertybase, you will play a crucial role in ensuring smooth integration between Salesforce and other Business systems. If you enjoy working with data and dashboards this is an opportunity to join a dynamic, fast paced and growing multi-national company in a highly visible role.
ESSENTIAL RESPONSIBILITIES & DUTIES
- Administer, configure, and optimize Salesforce to support customer operations workflows.
- Maintain data integrity by managing deduplication, validation rules, and automation processes.
- Partner with stakeholders to gather business requirements and implement new Salesforce features or enhancements.
- Build and manage reports, dashboards, and analytics to track key metrics for Customer Success and Support teams.
- Provide end-user support, training, and troubleshooting while ensuring best practices are followed.
- Manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.
- Maintain clear documentation of system configurations, workflows, and processes.
- Ensure compliance with company security policies, data governance standards, and regulatory requirements.
- Continuously seek opportunities to improve Salesforce usability, scalability, and adoption across the organization.
QUALIFICATIONS & SKILLS
- Strong understanding of Salesforce best practices, configurations, and automation tools (e.g., Flow, Process Builder, Apex triggers).
- Experience with Salesforce reports, dashboards, and data management.
- Familiarity with third-party integrations (e.g., Zapier, Tableau, or customer support platforms).
- Ability to troubleshoot technical issues and provide clear, timely end-user support.
- Strong analytical and problem-solving skills with keen attention to detail.
- Excellent communication and collaboration skills, with the ability to translate business needs into practical Salesforce solutions.
- Minimum 2 years of experience in Salesforce administration.
- Salesforce certifications required.
Why work at Lone Wolf Technologies
- Remote‑first environment – “Our remote‑first work environment allows you to stay inspired, productive, and engaged while contributing to something great.” lwolf.com
- Comprehensive benefits – Health, vision, dental, mental health support; retirement savings with 50 % match on up to 6 % of earnings; responsible PTO policy.
- Mentorship and professional development – Formal mentorship program with experienced leaders, plus access to cutting‑edge learning resources. lwolf.com
- Global, diverse team – Employees in 7 countries; 22 % of staff in technical roles, offering a mix of engineering, product, design, and customer support opportunities.
- Growth opportunity – The company is actively hiring (7 open roles as of the latest data) and has a track record of promoting from within; recent CEO transition suggests a new chapter.
- Meaningful mission – Work on software that directly impacts how people buy and sell homes, with a focus on “enhancing the human element of real estate.”