Feeny
Neura Robotics

Quality Engineer – Field Return Analysis (human) at Neura Robotics (Metzingen, Germany / Riederich, Germany)

Neura Robotics· Metzingen, Germany / Riederich, Germany·

Role details

Work type
Onsite
Employment
Full-Time
Skills
Control engineeringPythonC/C++MATLAB/SimulinkElectronicsSensor technologyDrive systemsRoboticsMeasurement equipmentDiagnostic toolsLaboratory setups8D problem-solving methodology

Neura Robotics at a glance

German cognitive-robotics company building humanoid and collaborative robots that see, hear, feel, and learn to work alongside people.

NEURA Robotics designs cognitive robots (humanoids, collaborative arms, and mobile bases) plus the AI and platform that run them, all built in-house. Its flagship 4NE1 humanoid targets industrial workflows and everyday assistance, and the Neuraverse platform links deployed robots into a shared learning network.

~$1.7B+ raised · latest: Series C · up to $1.4B · June 2026 · backed by Tether, Amazon, NVIDIA, Qualcomm

Summary

The Quality Engineer investigates and diagnoses returned field robots, analyzing mechanical, electrical, and software issues. The role involves performing root-cause analyses, executing tests to validate failures, and collaborating with R&D and manufacturing teams to optimize testing methods and improve product reli...

Job description

Your mission & challenges

  • You investigate and diagnose returned robots from the field, analyzing mechanical, electrical, and software-related issues.
  • You carry out systematic troubleshooting, perform root-cause analyses, and document all results in a clear and structured manner.
  • You plan, execute, and evaluate tests to reproduce and validate the identified failure causes.
  • You contribute to the development and optimization of testing methods and support the continuous improvement of test processes.
  • You derive technical actions and design improvements and work closely with the R&D, Quality, and Manufacturing teams to implement them.
  • You assist in evaluating field failure trends and prepare statistical analyses to identify patterns and areas of concern.
  • You create technical reports, presentations, and structured lessons learned to effectively share insights across the organization.
  • You actively contribute to improving overall product reliability and service quality.
  • You support the complaint management process by analyzing root causes and communicating findings with the Service and Customer Support teams.
  • You participate in quality-related development of software tools used to test, read out, or diagnose robot components.

What we can look forward to

  • You have ideally completed a Master of Science in Mechatronics and previously completed a technical apprenticeship – for example as a mechatronics or electronics technician – possibly within a dual study program such as the Reutlingen, Esslingen or Albstadt model.
  • You have strong knowledge in control engineering and experience in programming, such as with Python, C/C++, or MATLAB/Simulink.
  • You have expertise in electronics, sensor technology, drive systems and/or robotics, and you are confident in working with measurement equipment, diagnostic tools and laboratory setups.
  • You have experience with common problem-solving methodologies such as 8D, Ishikawa, FMEA, 5-Why or other quality tools, and you ideally bring basic knowledge of statistics or data analysis; experience with embedded systems or industrial communication protocols is a plus.
  • You think analytically and in a structured manner, and you have strong diagnostic and problem-solving abilities.
  • You are highly self-motivated, work independently, and bring a collaborative, communicative working style.
  • You document your work precisely and reliably.
  • You have very good English skills and good German skills.

Why work at Neura Robotics

  • Culture: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
  • Flexibility: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
  • Team: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
  • Growth & Development: Support for personal and professional growth via Udemy training platform and more.
  • Compensation: Competitive salary package with exclusive employee discounts.
  • Perks: Summer parties, company town hall meetings, and regular team celebrations.
  • Impact: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
  • Diversity: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
  • Application Process: Fast — initial feedback within a few days, interviews scheduled within two weeks.

Application questions