Remote | Travel Support Representative at Aisles & Abroad (New York, NY)
Aisles & Abroad· New York, NY· $40k–$70k·
Role details
Job description
Position Overview We are seeking a responsive and detail-oriented Travel Support Representative to assist with client inquiries and provide support throughout the travel coordination process. This role focuses on handling requests, organizing details, and ensuring a smooth and positive experience from start to finish. This is a fully remote position ideal for individuals who are organized, service-driven, and comfortable working in a fast-paced, client-focused environment.
Key Responsibilities
- Respond to client inquiries related to travel services, scheduling, and reservations
- Assist with coordinating travel details based on client needs and preferences
- Provide clear updates, confirmations, and follow-ups
- Maintain accurate records of client interactions and requests
- Support the booking and coordination process to ensure accuracy and efficiency
- Help deliver a consistent and positive client experience
Qualifications
- Strong communication and customer service skills
- Excellent organizational and time management abilities
- Ability to work independently in a remote environment
- Detail-oriented with strong follow-through
- Comfortable using email, online platforms, and scheduling tools
What We Offer
- Flexible remote work environment
- Structured onboarding and ongoing support
- Opportunities for growth and advancement based on performance
- Supportive and collaborative team environment
Work Environment This is a remote role requiring a reliable internet connection, strong organization, and the ability to manage tasks efficiently in a virtual workspace.
Apply Today If you enjoy supporting clients, managing travel details, and providing excellent service in a remote setting, we encourage you to apply.
Why work at Aisles & Abroad
- Fully remote, flexible work environment – work from anywhere in the U.S. with reliable internet.
- Competitive pay – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- Benefits – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- Training & development – structured onboarding, supplier webinars, and ongoing professional development.
- Collaborative, supportive culture – described as a “collaborative and supportive team” with a warm, personalized approach.
- Diverse role types – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.