Senior Associate, Tech Quality Assurance at GALE (Bengaluru, India)
GALE· Bengaluru, India·
Role details
Job description
GALE is the world’s first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways. Founded in 2014, the agency has since been named AdAge’s Business Transformation Agency of the Year and Adweek’s U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions.
We work with brands such as Delta, Uber, Starbucks, Chili’s, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more. If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you!
GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru. GALE embraces a hybrid, flexible workplace
About the Role
We are looking for an Associate / Senior Associate, Quality Assurance (2–5 years experience) to join our growing Technology team in Bengaluru. The ideal candidate is passionate about quality engineering, embraces AI-assisted testing practices, and has experience testing modern CMS-driven websites and digital platforms. Experience with WordPress, Contentful, or large-scale website migration projects is highly desirable. You should be comfortable working closely with cross-functional teams in an Agile environment and have a strong foundation in both functional and automation testing.
What You Will Do
- Collaborate with Product, Design, Development, and Content teams to ensure high-quality delivery of digital products and web applications.
- Design, execute, and maintain effective test scenarios, test cases, and regression suites for new features and enhancements.
- Identify, document, and track defects through resolution while providing clear risk assessments and quality recommendations.
- Perform functional, integration, regression, cross-browser, and responsive testing across web platforms.
- Contribute to test automation initiatives by developing and maintaining automated test scripts and frameworks.
- Leverage AI-powered tools and assistants to improve test design, test coverage, defect analysis, and overall QA efficiency.
- Participate actively in Agile ceremonies, release validation, and quality planning discussions.
- Support content and platform validation activities for CMS-driven websites, including migration and transformation initiatives where applicable.
Who You Are
- 2–5 years of experience in Software Quality Assurance for web applications and digital platforms.
- Strong understanding of software testing principles, test design techniques, defect lifecycle, and QA best practices.
- Experience in functional, integration, regression, and exploratory testing.
- Good understanding of test automation concepts and hands-on experience with automation tools such as Playwright, Selenium, or similar frameworks.
- Programming and scripting skills in Python, Java, JavaScript, or TypeScript.
- Experience with API testing using tools such as Postman or equivalent.
- Familiarity with AI-assisted testing approaches and the effective use of AI tools to improve QA productivity and quality outcomes.
- Working knowledge of Agile methodologies, CI/CD pipelines, and modern software delivery practices.
- Self-driven, adaptable, and passionate about continuously learning emerging technologies and QA practices.
Preferred Qualifications
- Experience testing WordPress and/or Contentful-based websites and digital experiences.
- Exposure to website migration projects, particularly CMS migration initiatives.
- Knowledge of accessibility (ADA/WCAG), SEO validation, and web performance testing.
- Familiarity with Git, Azure DevOps, GitHub Actions, Jenkins, or similar DevOps tools.
Why work at GALE
- Culture & Values: Emphasizes a supportive, inclusive culture with a strong DEI commitment ("Everyone Matters"). In-office programming fosters a vibrant environment gale.agency.
- Work Model: Hybrid environment for healthy work-life balance (specific policies vary by role/location) gale.agency.
- Benefits & Perks:
- Robust health coverage including mental health and inclusive care.
- Retirement plans with match.
- Unlimited sick days (covering mental and physical needs).
- Generous paid parental leave (maternity and paternity).
- Fertility coverage (US-specific).
- Headspace subscription and emotional support offerings.
- Education stipend for courses and conferences.
- Discounts on travel, entertainment, fitness.
- In-office snacks and meals gale.agency.
- Career Development: Dedicated Learning & Organizational Development team with certified career coaches and PhDs. Offers 1:1 career coaching, formalized goals & objectives, technical training (including AI), and management/leadership skills development gale.agency.
- Global Team: Opportunity to work across multiple markets (US, India, Canada, Singapore, Ghana, UAE) linkedin.com.
- Engineering/Creative Culture: Teams are built around the work, not specialties, encouraging cross-disciplinary collaboration. Values diverse career backgrounds gale.agency.