WIZELINE

Senior Business Analyst at WIZELINE (Mexico City, Mexico)

WIZELINE· Mexico City, Mexico·

Job description

We are:

Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there's no limit to what we can achieve.

Are you a fit? Sounds awesome, right? Now, let's make sure you're a good fit for the role:

Must-have Skills:

  • 4 to 6+ years of experience as a Senior Business Analyst, Technical Business Analyst, Product Owner, or Product Strategist within Supply Chain, Retail, Logistics, or WMS implementations.
  • Agile Requirements Delivery: Deep hands-on experience writing refined user stories, defining acceptance criteria, and managing backlogs using Jira, Azure DevOps, and Confluence within Scrum/Kanban environments.
  • Process Modeling (BPMN): Advanced skills in process mapping and diagramming using tools like Bizagi, Lucidchart, or Visio.
  • Data Analysis & SQL: Strong ability to run complex SQL queries, analyze datasets, and build operational reports using Power BI and advanced Excel.
  • Financial & Business Case Acumen: Proven ability to build business cases, calculate ROI, and evaluate P&L impact for technical and operational feature rollouts.
  • Bilingual Executive Communication: Exceptional presentation, negotiation, and stakeholder management skills in both English and Spanish.

Nice-to-have:

  • AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including asset creation, workflow automation, or research. Identify opportunities to streamline production processes.
  • AI/ML Lifecycle Understanding: Conceptual knowledge of digital product architecture, machine learning models, predictive analytics, and AI data governance.
  • Retail Supply Chain Domain Knowledge: Direct exposure to large-scale retail operations, omnichannel distribution, or major core enterprise WMS platforms (e.g., Manhattan, Blue Yonder, HighJump).
  • Design Thinking & Innovation: Practical experience facilitating Design Thinking workshops to discover user needs and map customer/operator journeys.

What we offer:

  • A High-Impact Environment
  • Commitment to Professional Development
  • Flexible and Collaborative Culture
  • Global Opportunities
  • Vibrant Community
  • Total Rewards

*Specific benefits are determined by the employment type and location.

Find out more about our culture here.

Why work at WIZELINE

  • Culture: “A global community of innovators, problem‑solvers, and lifelong learners” – strong emphasis on growth, collaboration, and belonging
  • Remote & Flexibility: Remote‑friendly with flexible work policy; physical offices in SF, Mexico City, Guadalajara, Barcelona, and Ho Chi Minh City
  • Perks:
    • Competitive compensation and total rewards
    • Health benefits and wellness programs
    • Savings & retirement plans
    • Global mobility opportunities
    • Free certifications (cloud, coding) through WizeAcademy
    • Happy hours, gaming tournaments, sports activities
  • Recognition:
    • HRC Best Places to Work for LGBTQ+ (2019–2024)
    • Expansión Super Empresas (2020–2023)
    • Expansión Super Espacios de Trabajo (2020–2021)

Application questions