Senior Information Developer (Technical Writer), JR746 at Eleks (Kraków, Poland)
Eleks· Kraków, Poland·
Role details
Work type
Remote
Job description
ELEKS Information Development Office is looking for a Senior Information Developer to join our team in Poland.
ABOUT PROJECT
The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation.
REQUIREMENTS
- 3+ years of relevant work experience
- Understanding the software documentation specifics
- Deep knowledge of software terminology
- Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC
- Experience in setting up documentation processes
- Proven experience in updating documentation according to the existing templates
- Solid experience in creating documentation and templates (if needed) from scratch
- Proven experience in UX writing
- Advanced level of English
RESPONSIBILITIES
- Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
- Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
- Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
- Communicate the status of documentation tasks in progress to ensure timely delivery
- Interview subject matter experts to obtain ongoing details on the projects
- Create documentation templates for various document outputs
- Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
- Take active (or passive) part in competence development events of IDO
- Take part in coaching and mentoring of the junior staff
WHAT YOU WILL GET WITH ELEKS
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with a low level of bureaucracy
Why work at Eleks
- Culture: Emphasises “care culture” and professional development. Named “Friendly Workplace 2022” and recipient of “Employer Branding Stars Award 2023” careers.eleks.com/about/.
- Remote/Hybrid Policy: Offers remote positions across Europe, Canada, and the US, as well as in-office roles in multiple countries. Hybrid options are common.
- Learning & Growth: Corporate trainers delivered thousands of hours of training in 2023; Centres of Excellence provide mentorship and best practices.
- Diversity: 34% of specialists are women; age range from 18 to 86 years old.
- CSR: Active corporate social responsibility initiatives (specific programs not detailed on the careers page).
- Engineering Culture: Heavy investment in AI, ML, and data engineering; opportunity to work on complex, enterprise-scale projects for global brands.