Senior Project Manager at HelloFresh (Sydney New South Wales, Australia)

HelloFresh· Sydney New South Wales, Australia·1d ago

Job description

Job Description

As the Senior Project Manager in the ANZ Special Ops team, you will act as an in-house consultant, working on solving the business's most complex and operationally important problems from scoping to delivering results and embedding them in BAU. These projects usually span multiple departments and require cross-functional communication, analytical problem-solving, and a continuous-improvement mindset to elevate the HelloFresh business.

This 12 month contract is based in Chippendale, Sydney and reports to the Associate Director Special Ops.

You will...

Lead, contribute to, and project manage complex operational and strategic initiatives aimed at meeting the strategic objectives of HelloFresh.
Originate and develop complex projects that will have a positive impact on our teams, product, customers, suppliers, revenue, and costs.
Work directly with our Senior Management Team, C-Suite, and Global stakeholders to spearhead innovation projects focused on scaling our operations and expanding the customer offering.
Collaborate with product managers and operations champions to assess initial feasibility of new products and projects.
Lead or support full operational scoping, monitor implementation, and guide roadmap planning for new products and projects.
Continuously improve our operational processes and tools used.
Liaise with global stakeholders on best practices for implementing projects and market performance.

You have...

Bachelor’s degree or Master's in Business, Supply Chain, or Procurement (or equivalent).
5+ years of project management experience, preferably in food or management consulting.
Mastery of technical skills, with the ability to independently apply project management frameworks and tools.
Quantitative and analytical experience, including solid comfort with Google Slides and Sheets.
Strong up and downward management skills with clear communication (written and oral equally).
Proficiency in AI literacy is essential.
Familiarity with data analytics platforms (such as SQL, Tableau, Databricks, or PowerBI) is highly regarded.

You are...

Proactive, ambitious, and assertive: you take ownership of your work.
Equipped with a "roll up sleeves" attitude to enter workstreams and get them over the line.

What you'll get in return...

The chance to have a significant impact in a leading global food technology company
Flexible working arrangements
Egoless environment, constant learning with room for personal growth
Free access to Headspace
Internal learning & development
A diverse and vibrant international environment, with offices in 18 countries
Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration :12 month Fixed Term Contract

Location: Chippendale Head Office - hybrid working environment

Salary: Competitive salary & employee benefits

#LI-Hybrid

Why work at HelloFresh

Culture: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
Diversity & Inclusion: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
Work Environment: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
Perks: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
Growth Trajectory: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

About HelloFresh

Company Overview

One-liner: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
Entity Type: Public (Ticker: HFG on the Frankfurt Stock Exchange)
Headquarters: Berlin, Germany
Founded: 2011
Founders: Dominik Richter, Thomas Griesel, Jessica Nilsson

Core Business

Primary Industry: Meal Kit Delivery / Integrated Food Solutions
Target Customers: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
Mission Statement: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

Products & Services

HelloFresh (Core Meal Kits): The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
Factor_: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
Youfoodz: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
EveryPlate: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
Chefs Plate: A meal kit brand in Canada. Type: Subscription-based physical goods.
Green Chef: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
The Pet Food Brands: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

Market Standing

Valuation/Market Cap: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
Key Metric (Annual Revenue): €6.76 billion in net revenue in FY 2025.
Key Metric (Meals Delivered): ~850 million meals delivered in 2025.
Key Metric (Employees): +29,000 employees globally.
Notable Investors/Partners: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
Growth Signals: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

Competitive Advantages

Scale & Data: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
Vertical Integration: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
Multi-Brand Strategy: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
Global Footprint: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

Strategic Focus

Accelerating Ready-to-Eat: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
Sustainability & Efficiency: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
Technology & Personalization: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
International Expansion: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

Sources

Job description

Why work at HelloFresh

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