Service Engineer – Humanoid Robotics at Neura Robotics (Metzingen, Germany / Riederich, Germany)
Neura Robotics· Metzingen, Germany / Riederich, Germany·
Role details
Neura Robotics at a glance
German cognitive-robotics company building humanoid and collaborative robots that see, hear, feel, and learn to work alongside people.
NEURA Robotics designs cognitive robots (humanoids, collaborative arms, and mobile bases) plus the AI and platform that run them, all built in-house. Its flagship 4NE1 humanoid targets industrial workflows and everyday assistance, and the Neuraverse platform links deployed robots into a shared learning network.
~$1.7B+ raised · latest: Series C · up to $1.4B · June 2026 · backed by Tether, Amazon, NVIDIA, Qualcomm
Job description
Your Mission & Challenges
As a Service Engineer, you'll be supporting short-period projects with various humanoid robot platforms, both in customer and demonstration environments
- Operate, troubleshoot and maintain humanoid robots for in-house testing, pilot activities at customer, and trade fairs
- Manage robot-specific spare parts stocks, tooling and further equipment
- Create documentation and troubleshooting guides to support fast robot operation and deployment
- Maintain in-house prototyping and testing equipment, and assist their users
What We Can Look Forward To
- Completed technical vocational training or degree (mechatronics, electrical engineering, robotics, or comparable)
- 2+ years of experience in technical service, commissioning, or an applications environment
- Experience with electrical schematics, measurement equipment, and prototype work
- Confident in reading technical drawings and CAD derivatives
- Hands-on troubleshooting experience
- Knowledge of IP networking basics
- Understanding of software release processes and versioning
- Strong craftsmanship with a precise and clean way of working
- Independent, documentation-driven way of working
- Team worker with good communication skills in English and German
- Willingness to travel for field deployments and trade fairs
- Driving license valid in Germany
- Preferably with previous experience with ERP system (preferably with Business Central)
Why work at Neura Robotics
- Culture: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
- Flexibility: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
- Team: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
- Growth & Development: Support for personal and professional growth via Udemy training platform and more.
- Compensation: Competitive salary package with exclusive employee discounts.
- Perks: Summer parties, company town hall meetings, and regular team celebrations.
- Impact: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
- Diversity: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
- Application Process: Fast — initial feedback within a few days, interviews scheduled within two weeks.