Team Support Specialist at IDT (Guatemala City, Guatemala)
IDT· Guatemala City, Guatemala·
Role details
Work type
Onsite
Job description
We’re Hiring: Team Support Specialist!
If you have experience as a Temporary QA, Temporary Team Lead, or Temporary Supervisor, this opportunity could be a great next step for you.
We’re looking for someone with strong communication and coaching skills, a proactive and accountable mindset, and schedule flexibility to join our team in an on-site position in Zone 4, Guatemala City.
What We’re Looking For
- Previous experience as a Temporary QA, SME, Supervisor, or Team Lead is a plus.
- Strong leadership, communication, and coaching skills.
- Ability to motivate, guide, and support team members.
- Proactive, accountable, and team-oriented.
- Ability to monitor and support team performance and KPIs.
- Schedule flexibility.
- Willingness to take on a first formal leadership opportunity.
What We Offer
- Career growth opportunities
- Competitive salary
- Performance bonuses
- Parking subsidy
- Life and medical insurance
- Employee benefits and discounts
- On-site work environment
- Opportunity to develop your leadership and management skills
Why work at IDT
- Culture: Collaborative, family-like atmosphere with “small company feel” despite global scale. Values frankness, accountability, and employee development.
- Flexibility: Flexible working arrangements and convenient office locations with transportation options.
- Benefits: Competitive pay, health/dental/vision, 401k, generous PTO, free breakfast, in-office gym, recreational leagues (baseball, basketball, pool, chess).
- Growth: Long average employee tenure; promotion from within; opportunities for mastery and advancement.
- Diversity: Multicultural workforce; inclusive environment; IDT Charitable Foundation supports education, food, and medical services.