Work From Home Travel Customer Service Representative at Aisles & Abroad (Boston, MA)
Aisles & Abroad· Boston, MA· $45k–$75k·
Role details
Salary
$45k–$75k
Work type
Remote
Job description
Work From Home Travel Customer Service Representative Location: Remote About the Role: As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting.
Key Responsibilities:
- Respond to client inquiries regarding travel bookings
- Assist with selecting and reserving accommodations
- Provide accurate travel information and recommendations
- Manage bookings and maintain detailed records
- Ensure client satisfaction throughout the process
What We Provide:
- Training and onboarding resources
- Access to booking platforms and travel suppliers
- Flexible work schedule
- Ongoing support from experienced team members
- Professional development opportunities
Qualifications:
- Strong interpersonal and communication skills
- Customer service experience is a plus
- Organized and detail-oriented
- Comfortable working remotely
- Must be 18 or older
Why work at Aisles & Abroad
- Fully remote, flexible work environment – work from anywhere in the U.S. with reliable internet.
- Competitive pay – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- Benefits – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- Training & development – structured onboarding, supplier webinars, and ongoing professional development.
- Collaborative, supportive culture – described as a “collaborative and supportive team” with a warm, personalized approach.
- Diverse role types – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.