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monday.com

Account Manager at monday.com (Mexico City, Mexico)

monday.com· Mexico City, Mexico·

Role details

Work type
Remote
Employment
Full-Time

monday.com at a glance

A no-code work platform, now built around AI agents, that lets any team shape its own projects, CRM, dev, and IT workflows in one place.

monday.com builds a customizable, no-code work platform where teams manage projects, sales, software development, and IT service on a shared board-based engine, increasingly with AI agents that execute tasks rather than just track them.

~$234M in venture funding before its June 2021 Nasdaq IPO raised · latest: IPO (Nasdaq: MNDY), June 2021 · backed by Insight Partners, Sapphire Ventures, Stripes, Hamilton Lane

Job description

monday.com monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

What You Will Do

  • Drive Portfolio Expansion: Own the sales cycle for existing enterprise accounts, delivering predictable quarterly Net New ARR (Annual Recurring Revenue) targets through strategic upsell and cross-sell opportunities.
  • Build Executive Relationships: Navigate multi-layered client organizations to establish trusted-advisor relationships with decision-makers and C-suite executives.
  • Orchestrate Account Strategy: Develop long-term strategic account plans while aligning cross-functional teams—including Solution Engineers (SEs), Customer Success Managers (CSMs), and Channel Partner Managers (CPMs)—to maximize customer value.
  • Manage complex commercial agreements: Lead commercial discussions, legal reviews, and contract negotiations to close high-value multi-year expansions.
  • Champion Customer ROI: Connect monday.com monday.xn--coms-x96a platform capabilities directly to business outcomes, serving as an executive escalation point and internal advocate to influence platform strategy.

What We Are Looking For

Must-Haves:

  • 10+ Years of Proven track record in Account Management or Account Executive roles managing complex B2B SaaS accounts in Mexico.
  • Demonstrated Expansion Growth: Consistent history of exceeding revenue targets through structured upsell and cross-sell execution within enterprise accounts.
  • Executive Gravitas: Exceptional capability to establish credibility and build multi-level relationships with C-level stakeholders.
  • Contract & Legal Negotiation: Direct experience navigating complex enterprise contracts, legal discussions, and procurement processes.
  • Bilingual Communication: Fluent written and verbal communication skills in both English and Spanish for local and regional cross-functional engagement.
  • Cross-Functional Deal Leadership: Proven ability to coordinate extended deal teams (SEs, CSMs, Partners, RevOps) to execute account growth plans.

Nice-to-Haves:

  • Industry background in enterprise work management, productivity, or SaaS platform ecosystems.
  • Proficiency in any other language it will be considered as a plus

What monday.com monday.com can offer you:

  • Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
  • Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
  • Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
  • Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
  • A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

Why work at monday.com

  • Product-First Culture: The company is deeply committed to building intuitive, powerful, and easy-to-use products that solve real customer problems.
  • Impact & Ownership: Employees are given significant ownership over their work from start to finish, fostering a culture of personal investment and high impact.
  • Hybrid Work Model: monday.com offers a hybrid work environment, with most teams spending three days a week in the office for collaboration and the rest working remotely.
  • Career Growth: The company provides learning programs, mentorship, development opportunities, and an internal mobility process to support diverse career paths.
  • Global & Diverse Team: With 3,000+ employees across 15+ locations and 17 teams, the company offers a truly international and diverse work environment. It is an equal opportunity employer committed to inclusion.
  • Strong Financial Health: As a profitable, publicly-traded company with over $1B in ARR, monday.com offers stability and long-term growth potential for its employees.

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