Encora

AI Scrum Master at Encora (Makati, Philippines)

Encora· Makati, Philippines·

Job description

Position Title:      AI  Scrum Master

Work Location:   BGC, Taguig City. (2 x onsite per week  hybrid set up)

Job Description:

You will guide a team of talented engineers to transform theoretical explorations into practical, production-grade solutions, fostering a high-performance culture that uses AI-powered development tools and automated testing to redefine market leadership.Has value-driven delivery mindset, embodies the DevOps mindset, and an advocate for the process transformation through various automation and AI technologies.

Key Responsibilities

Agile Facilitation & Team Enablement

  • Facilitate all Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, Backlog Refinement sessions, and Release Planning activities.
  • Coach the squad on Agile, Scrum, Lean, and New Ways of Working (NWoW) principles, ensuring consistent adoption of best practices and continuous improvement.
  • Foster a high-performing, self-organizing, and cross-functional team culture that promotes accountability, collaboration, and transparency.
  • Remove impediments and blockers that may impact sprint commitments, development velocity, or team productivity.
  • Track and communicate sprint progress, team capacity, velocity, burn-down metrics, and delivery risks to stakeholders and leadership.

Delivery & Stakeholder Management

  • Partner closely with Product Owners, Business Owners, Architects, and Engineering Teams to ensure backlog readiness, prioritization, and alignment with business objectives.
  • Ensure user stories are well-defined, properly estimated, and supported by clear acceptance criteria before entering sprint execution.
  • Facilitate risk identification, dependency management, and issue resolution across multiple teams and workstreams.
  • Support release planning and coordination activities to ensure successful deployment and business readiness.
  • Promote predictable, value-driven delivery by balancing scope, timeline, resource capacity, and technical constraints.

Why work at Encora

  • Culture & Recognition: Certified “Great Place to Work” in multiple regions; recognized by Comparably for Career Growth, Best Engineering Team, Best Company for Diversity, and Company Happiness.
  • Remote/Hybrid Policy: Flexible work-from-home scheme; remote workers in Mexico receive a monthly allowance of MXN 700 for internet/electricity, plus desk and chair after 3 months. No dress code, pet-friendly environment.
  • Perks & Benefits (varies by location):
    • Top-of-the-line MacBook Pro
    • Unlimited book budget and training/certification support
    • Private health insurance (including family) with dental and life insurance
    • 12 days paid vacation from day one (Mexico), 5 days PTO, 30 days aguinaldo (mandatory annual bonus)
    • Psychotherapy support (12 sessions covered fully)
    • Savings fund, grocery vouchers, and snack stations in select offices
  • Considerations: Compensation inconsistency across geographies and accounts; project-dependent stability; change fatigue from post-acquisition integration. Candidates should confirm review cycles, salary bands, and account assignment during interviews.

Application questions