Feeny
Amar Bank

Field Investigator - Bandung at Amar Bank (Bandung, Indonesia)

Amar Bank· Bandung, Indonesia·

Role details

Work type
Onsite
Employment
Contract

Job description

As a Field Fraud Investigator, you will conduct field investigations to verify suspected fraud cases, gather evidence, and support the Bank's fraud prevention initiatives. This role requires strong analytical skills, attention to detail, and the ability to conduct investigations in accordance with established procedures and guidelines.

Responsibilities

  • Investigate fraud cases escalated to the Anti-Fraud team (ABADI & Tunaiku) or cases categorized as fraud signals, as assigned by the Anti-Fraud Investigator Supervisor/Team Leader.
  • Maintain productivity and quality targets for field investigations while gathering and reporting valuable findings during site visits.
  • Prepare clear investigation reports and maintain the Fraud Case Tracker as part of daily activities.
  • Collect, validate, and maintain supporting evidence throughout the investigation process while ensuring data confidentiality.
  • Review suspicious transactions based on fraud alerts and perform customer confirmation when required.
  • Conduct field visits and coordinate with internal and external stakeholders as needed.
  • Ensure all investigation documentation is complete, accurate, and maintained in accordance with company policies.

Requirement

  • Minimum Diploma degree in any discipline.
  • Minimum 2 years of experience in anti-fraud, investigation, or internal audit within the financial services industry.
  • Good understanding of digital products and application processes in Financial Services Institutions.
  • Strong analytical, technical, and computer skills.
  • High integrity, strong ethical standards, and a willingness to learn.

Why work at Amar Bank

  • Culture: Emphasizes “Unlimited Innovation” and a highly collaborative team environment.
  • Work model: On-site positions in Jakarta and other Indonesian cities.
  • Engineering focus: Multiple Head of Engineering roles and tech teams; use of AI in products and hiring processes.
  • Growth opportunity: Public company with strong headcount growth and expanding product lines.
  • Employer rating: 3.7/5 on LinkedIn (57 reviews), with culture rated 3.6 and career opportunities 3.4.
  • Perks: Not explicitly listed, but the bank offers competitive financial products and a mission-driven environment focused on financial inclusion.

Application questions