GDS Claim Payment at ATI Business Group (Central Jakarta, Indonesia)
ATI Business Group· Central Jakarta, Indonesia·
Role details
Job description
We are looking for a GDS Claims Payment staff to assist one of our client’s operations, as you will conduct investigation for claims payment in GDS, from provider to clients. You also need to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors and exercise judgment within defined procedures and practices to determine appropriate action. To succeed in this role, you should be detail-oriented, organized, and self-motivated with excellent communication and possess record-keeping skills.
Key Responsibilities
- You will conduct claims payment investigation from provider to clients
- You will carefully follow instructions and pre-established guidelines to perform assigned tasks.
- You will ensure that all work is processed according to the team’s minimum standard.
- You will report any issues or system limitations to the direct supervisor.
Is this you?
- Excellent communication skills in English (English score B1-B2, good speaking and listening skill)
- Excellent analytic\al and numerical skills (logic score above 85)
- Have experience in Travel Agency and have GDS experience (Amadeus)
Be Part of ATI Journey
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 900 employees providing services to our clients across the globe.
Why work at ATI Business Group
- Culture: Team-driven environment focused on collaboration, clear roles, and measurable impact. Review ratings: 3.6/5 (168 reviews) – work-life 3.6, compensation 3.8, culture 3.6, career 3.2.
- Work policy: On-site positions (Central Jakarta and BSD South Tangerang) – currently no remote/hybrid model evident from job postings.
- Training & growth: ATI Academy provides structured onboarding and upskilling; employees report clear career paths.
- Global exposure: Opportunity to work with international clients across multiple time zones and cultures.
- Rewards: Competitive compensation (especially for the local market) and recognition programs.