Risk CRM Analyst at GROWE (Warsaw, Poland)Risk CRM Analyst

Growe welcomes those who are excited to:

- Monitor CRM and promotional activities from a risk perspective;

- Review campaign mechanics and identify potential issues before launch;

- Analyze user behavior and data to detect unusual patterns and anomalies;

- Investigate risk-related cases and prepare clear findings and recommendations;

- Work with BI reports and internal data to support day-to-day risk analysis;

- Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;

- Support ongoing reviews of current risk procedures and suggest areas for improvement.

We need your professional experience:

- 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;

- Good knowledge of Excel and experience working with reports or operational data;

- Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;

- Intermediate English or higher; Ukrainian for daily communication.

We appreciate if you have those personal features:

- Analytical mindset and attention to detail;

- Proactive and quick to react;

- Clear communication skills;

- Ability to learn quickly and work independently.

We are seeking those who align with our core values:

- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.