ServiceNow Catalogue Administrator (German speaking) at Qualysoft (Budapest, Hungary)
Qualysoft· Budapest, Hungary·
Role details
Job description
Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.
Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.
We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!
Responsibilities:
- Developing and maintaining the ServiceNow Service Catalog.
- Creating and updating catalog items and order guides.
- Configuring variables, variable sets, catalog UI policies, and catalog client scripts.
- Designing, configuring, and developing processes, sub-processes, and workflows.
- Analysing and implementing business and customer requirements.
- Advising Product Owners and internal stakeholders on the application of ServiceNow best practices and platform capabilities.
- Actively participating in technical and team-level decision-making.
Requirements:
- University degree in Information Technology, Business Informatics, or another related field, combined with relevant professional experience.
- At least 1 year of experience working with the ServiceNow platform, particularly in the areas of Service Catalog, Service Portal, Employee Service Center, or Customer Service Portal.
- Knowledge of ServiceNow platform architecture, design, and administration.
- Ability to clearly communicate technical, architectural, and organisational topics and propose practical solutions.
- Strong analytical skills, attention to detail, and a customer service-oriented mindset.
- Proactive, solution-oriented, and collaborative working style.
- Business-level proficiency in both English and German.
Why we think you will love working here:
With us you count as a person, our doors are always open. We live the Qualysoft Team Spirit and stand for transparency!
Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.
Why work at Qualysoft
- Project Diversity: Consultants gain experience across various clients, industries, and technologies — from BFSI to government to enterprise
- Employment Stability: Qualysoft explicitly commits to continuous employment, actively finding new internal projects when one engagement ends, avoiding the "bench layoff" pattern common in consulting
- Flexibility: Remote, hybrid, or on-site options depending on the project; hybrid roles available in Budapest and other hubs
- Career Development: Training, certifications, internal mentoring, and career paths across Software Development, Consulting, Business Applications, Customer Experience, Sales, Finance, and HR
- International Culture: Workforce spans 11 countries with English-friendly collaboration; company language and client work are primarily in DACH markets
- Application Process: Transparent multi-stage process — CV review, informal recruiter conversation, technical interview(s) with the client (often multiple rounds), then written offer
- Active Hiring: 75 open positions across Solution Architecture, AI/ML, SAP, M365, Dynamics 365, and development roles — strong market demand for skilled engineers
- Notable Talent Flow: Employees frequently come from EPAM Systems, Deutsche Telekom IT Solutions, IBM, Ericsson, and Oracle; alumni move to Ericsson, Morgan Stanley, and EPAM — indicating a strong professional network