Account Manager (Fresh Grad. Welcome) at nahc.io (Hong Kong)

nahc.io· Hong Kong·1h ago

Role details

Work type

Onsite

Employment

Full-Time

Job description

A fast-growing, tech-enabled cross-border eCommerce logistics platform is expanding its commercial team. The business partners with global marketplaces and leading strategic investors, and provides a unified system to help sellers manage international warehousing, forward fulfillment, and returns processing through a single interface.

What You Will Do

Serve as the primary point of contact for our existing and new B2B clients, introducing our capabilities and actively identifying opportunities to solve their business problems through technical solutions.
Demonstrate technical knowledge to analyze client pain points, translate requirements, and propose effective, custom software or digital solutions.
Conduct engaging product and prototype demonstrations, utilizing modern tools like AI-generated mock-ups and AI agents to showcase potential solutions directly to clients.
Continuously absorb new technological advancements, applying fresh digital tools and technical frameworks to address client challenges effectively.
Work closely with internal teams to ensure proposed solutions align with technical feasibility and client expectations.

What You Will Need

With 1–3 years of experience in Account Management, Technical Consulting, or Client Services within a digital agency, software consultancy, or tech-driven environment (Fresh Graduates are also welcome).
Bachelor’s degree in Computer Science, Information Technology, Business, Marketing, or a related discipline.
Solid technical background or strong digital literacy, with a demonstrated ability to rapidly understand new technologies, software architectures, and modern AI tools.
Proven ability to present technical concepts clearly, conduct live solution/mockup demos, and consult effectively with diverse client personalities.
Fluency in Cantonese and English (both written and spoken) is mandatory; proficiency in Mandarin is a strong advantage

Why work at nahc.io

Culture & values: “People-first” ethos with a strong emphasis on ethical conduct, transparency, and long-term relationships. The team is small (4 people), offering direct mentorship from the founders.
Growth opportunities: The firm “invests in our people through continuous skills training and new opportunities.” Internships are available for university students, providing hands-on experience mentored by founders.
Work environment: Offices in Hong Kong (Sheung Wan) and Singapore (Vision Exchange). The Taipei role is listed as on-site. Remote/hybrid policy is not explicitly stated, but the company advises on remote hiring for clients.
Unique perk: The company uses AI tools to support hiring (resume review, analysis) but notes that final decisions are made by humans – transparency in their own hiring process.
Impact: As a small team, employees can directly shape the company’s growth and have a tangible impact on candidates’ careers and clients’ businesses.

About nahc.io

Company Overview

One-liner: A full-service recruitment agency providing talent acquisition and human capital solutions for startups and innovative companies across Asia.
Entity Type: Private (Bootstrapped, no funding rounds disclosed)
Headquarters: Hong Kong, Hong Kong (with offices in Singapore and Taipei)
Founded: 2019
Founders: Lawrence Chan (Co-founder & CEO), Cicely Leung (Co-founder & Head of Recruitment – Tech & Digital), Zoie Lin (Co-founder & Head of Recruitment – Commercial & Operations), Charlotte Wong (Co-founder & Head of Client Engagement & Partnerships)

Core Business

Primary industry: Human Resources Services (Recruitment & Staffing)
Target customers: B2B – startups, innovative companies, and businesses undergoing transformation in Asia
Mission/purpose: “To empower people to make the best informed decision for their career or for their business in talent recruitment.” The company aims to change the recruitment industry by offering a non-transactional, relationship-driven experience.

Products & Services

Talent Acquisition: Core recruitment services covering Sales, Marketing, Information Technology, Human Resources, Strategy & Operations, Finance, and Web3. The firm vets and shares candidate profiles quickly (48-hour turnaround) and boasts a 94% probation pass rate for placed candidates.
Bespoke Human Capital Solutions: Advisory services for scaling companies, including remote worker hiring and remote office setup, employer branding, HR systems/process setup, and startup hiring/scaling advisory.

Market Standing

Valuation: Not disclosed (privately held)
Key Metric: Annual revenue estimated between $1M–$5M (per LinkedIn company data)
Notable Investors/Partners: No external investors identified; the firm appears to be bootstrapped. Key partnerships are not publicly listed.
Growth Signals:
- LinkedIn followers: 1,825 (+9.2% year-over-year)
- Expanding presence: active hiring for a Business Development Manager in Taipei (Taiwan) as of early 2026
- 11,000+ candidates in their talent community across APAC
- However, headcount declined 22.2% YoY to 4 employees (as of latest data), indicating a lean, focused team.

Competitive Advantages

Relationship-first approach: Emphasizes long-term relationships over transactional placements, building trust with both clients and candidates.
Asia-specific expertise: Deep understanding of the Asian startup ecosystem, with offices in Hong Kong, Singapore, and now Taipei.
High-quality placements: 94% of placed candidates pass probation, and the firm provides a 48-hour profile turnaround.
Bespoke solutions: Offers not just recruitment but full human capital advisory (HR systems, employer branding, remote setup) – a differentiator for early-stage companies.

Strategic Focus

Geographic expansion: Moving into new markets like Taiwan (Taipei) while solidifying presence in Hong Kong and Singapore.
Scaling human capital solutions: Growing the advisory side of the business (HR systems, remote hiring, employer branding) to become a holistic partner for startups.
Investing in people: Committed to continuous skills training for its own team, aiming to build a talent advisory force that can provide genuine, ethical recommendations.

Sources

Job description

What You Will Do

What You Will Need

Why work at nahc.io

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