
Payments Account Manager at GROWE (Europe)
GROWE· Europe·
Role details
Job description
Growe welcomes those who are excited to:
- Manage payment providers from commercial handover through onboarding and ongoing cooperation;
- Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams;
- Maintain regular communication with payment partners and support day-to-day operational requests;
- Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward;
- Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication;
- Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics;
- Organize and prioritize multiple operational tasks and requests independently;
- Build further expertise within Payments and Account Management as the scope of responsibility grows.
We need your professional experience:
- 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers;
- Experience coordinating onboarding, documentation, approvals, or other partner-related processes;
- Understanding of online payments; experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus;
- Upper-Intermediate English or higher.
We appreciate if you have those personal features:
- Structured and attentive to detail;
- Able to manage multiple priorities and stay organized;
- Proactive and comfortable taking ownership of tasks;
- Clear and confident in communication with internal teams and external partners.
We are seeking those who align with our core values:
- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
Why work at GROWE
- Culture & Development: Growe University offers structured learning, a Personal Development Plan, training budget, and conference attendance. Emphasis on continuous learning and “people first” approach.
- International Experience: Opportunity to work across three continents with relocation packages, business trips, and a globally distributed team (82% remote roles, 18% on-site/hybrid).
- Compensation & Benefits: Competitive salary, quarterly bonuses, annual reviews, benefits cafeteria, healthcare, sport clubs, and tech/legal/accounting support.
- Work Environment: Open communication, team-building events, hiking, and a strong sense of community. Many roles are fully remote (“Anywhere, Worldwide”).
- Growth Opportunities: Grading system for career progression, ambassadorship programs, and cross-functional projects.