GROWE

Payments Account Manager at GROWE (Europe)

GROWE· Europe·

Role details

Work type
Remote

Job description

Growe welcomes those who are excited to:

- Manage payment providers from commercial handover through onboarding and ongoing cooperation;

- Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams;

- Maintain regular communication with payment partners and support day-to-day operational requests;

- Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward;

- Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication;

- Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics;

- Organize and prioritize multiple operational tasks and requests independently;

- Build further expertise within Payments and Account Management as the scope of responsibility grows.

We need your professional experience:

- 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers;

- Experience coordinating onboarding, documentation, approvals, or other partner-related processes;

- Understanding of online payments; experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus;

- Upper-Intermediate English or higher.

We appreciate if you have those personal features:

- Structured and attentive to detail;

- Able to manage multiple priorities and stay organized;

- Proactive and comfortable taking ownership of tasks;

- Clear and confident in communication with internal teams and external partners.

We are seeking those who align with our core values:

- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Why work at GROWE

  • Culture & Development: Growe University offers structured learning, a Personal Development Plan, training budget, and conference attendance. Emphasis on continuous learning and “people first” approach.
  • International Experience: Opportunity to work across three continents with relocation packages, business trips, and a globally distributed team (82% remote roles, 18% on-site/hybrid).
  • Compensation & Benefits: Competitive salary, quarterly bonuses, annual reviews, benefits cafeteria, healthcare, sport clubs, and tech/legal/accounting support.
  • Work Environment: Open communication, team-building events, hiking, and a strong sense of community. Many roles are fully remote (“Anywhere, Worldwide”).
  • Growth Opportunities: Grading system for career progression, ambassadorship programs, and cross-functional projects.

Application questions