EliseAI

EliseAI made an early bet that two of the least glamorous industries in America, apartment leasing and healthcare admin, were exactly where autonomous AI would earn its keep. Minna Song and Tony Stoyanov started the company in 2017 as MeetElise, an AI leasing assistant that lived inside a property team's email and calendar, and shipped it through Y Combinator's W19 batch before renaming to EliseAI.

The bet is paying off. The company crossed $100M in annual recurring revenue, raised a $250M Series E from Andreessen Horowitz in 2025 at a $2.2B valuation, and now runs communication across text, email, chat, and voice for more than 350 operators. What started as a chatbot for renters is now pitched as a full operating layer for two industries that everyone needs and nobody enjoys dealing with.

EliseAI answers leads, residents, and patients around the clock across text, email, web chat, and voice, with voice support in seven languages and written replies in 51. For housing operators it schedules tours, follows up with prospects, chases delinquent rent with what the company calls empathetic collections, and routes maintenance requests. For healthcare providers it books appointments, handles intake forms, and manages patient communication.

The company frames itself as agentic, not another chatbot: the AI is built to finish tasks like booking a tour or filing a work order, not just suggest a reply. It says it handles over 1.5 million customer interactions a year and automates 90% of prospect workflows.

The core problem EliseAI attacks is the one Song found firsthand before starting the company: prospective renters call, nobody picks up, nobody calls back, and the lease goes to whoever answered first. The same drag shows up all over housing and healthcare operations, in maintenance tickets that sit, renewals that lapse, rent that slips into delinquency, and patient scheduling that eats staff time.

By automating the repetitive communication, EliseAI aims to cut response times to minutes, lift lead-to-lease conversion, and free onsite teams and care staff for the work that actually needs a human.

The primary buyer is the multifamily and single-family housing operator: owners, fee managers, and property management companies running conventional, student, affordable, and single-family portfolios. EliseAI says it reaches roughly 10% of the U.S. apartment market and counts a large share of the biggest national operators as customers.

Healthcare is the second act. There the pitch goes to practices and health systems, with tailored workflows for women's health, dermatology, ophthalmology, and orthopedics, where scheduling and intake are the daily grind.

EliseAI sells a platform, but underneath it is a deep bench of purpose-built modules for the property lifecycle. LeasingAI covers prospects and AI-guided self-serve tours; ResidentAI handles move-in, maintenance, renewals, and delinquency; EliseCRM centralizes contacts and conversations; and VoiceAI answers calls inbound and outbound with zero hold time.

Round it out with a maintenance app for technicians, lease audits that hunt for revenue leaks, and a separate HealthAI product line for patient scheduling and intake. The through-line is consolidation: replace a pile of point solutions with one system.

EliseAI is B2B enterprise software, sold on subscription to housing operators and healthcare providers rather than self-serve. There is no public pricing page; the buying path runs through a demo and a sales conversation, with cost shaped by portfolio size, the modules chosen, and interaction volume. The company crossed $100M in ARR in the year before its 2025 Series E, so the enterprise motion is clearly working.

In multifamily, operators weigh EliseAI against tools like Yardi's Chat IQ and Zuma, and reviews make clear the winner often comes down to how well the AI is trained and set up. EliseAI's argument is breadth: instead of a single leasing chatbot, it offers one platform spanning leasing, resident lifecycle, voice, CRM, and maintenance, plus a deliberate focus on only housing and healthcare so the product fits their regulatory and operational quirks.

EliseAI leans on concrete operator outcomes: over 1.5 million customer interactions handled a year, 90% of prospect workflows automated, and, in Equity Residential's telling, a direct contribution to $14 million in payroll savings. Its logo wall reads like the top of the multifamily industry, and the company says it reaches about 10% of the U.S. apartment market. The catch worth noting is that these figures are the company's own; the recurring theme in third-party reviews is that results track closely with how well each operator trains the AI.

Across G2 and multifamily forums, the praise is consistent: 24/7 coverage across every channel, fast lead response, strong customer support, and real hours saved for leasing teams. The complaints are just as consistent. Replies can feel rigid on complex or unusual questions, and getting good results takes meaningful setup and training time up front.

The honest read is that EliseAI rewards operators who invest in configuring it. Some teams found it clearly better than alternatives once dialed in; others, having skipped that work, preferred a competitor.

EliseAI has raised roughly $390M across five rounds, capped by a $250M Series E led by Andreessen Horowitz in August 2025 that pushed its valuation past $2.2 billion. That came almost exactly a year after a $75M Series D from Sapphire Ventures made it a unicorn at $1B, so the company doubled its valuation in twelve months.

Bessemer Venture Partners, Sapphire Ventures, and Navitas Capital also joined the Series E, and the plan for the money is blunt: double the team again and push harder into healthcare.

EliseAI has a strong position in multifamily and a fresh $250M to press it, so the open question is healthcare. That vertical is younger, more regulated, and where a chunk of the a16z thesis lives. If EliseAI can repeat its housing playbook, one platform replacing a mess of manual work, in patient scheduling and intake, the $2.2B valuation looks like a floor. If healthcare stalls, it becomes a very good multifamily company carrying a very big number.

EliseAI is unapologetic about the pace. Its values run to 'Ship Fast, Improve Faster' and 'No Passengers, Only Crew,' and the careers copy sells the job as intense, high-ownership, and the masterclass of your career, run out of a New York office where the whole company shows up 4 to 5 days a week. The engineering team, described as relentless iterators, gets top billing in how the company talks about itself.

That culture is a filter, not a fit for everyone: full autonomy and no micromanagement is the upside, hard and unrelenting is the trade. The in-person requirement is a real constraint for anyone outside its office cities.

EliseAI discloses salary ranges on its roles, and the spread is wide because it hires across engineering, sales, operations, product, marketing, and design. Engineering bands run roughly $100K to $400K and a senior data engineering role was posted at $240K to $300K; sales and marketing ranges reflect on-target earnings that stretch high. Every offer includes equity, and the benefits are unusually generous for a startup: medical, dental, and vision premiums covered at 100%, fully paid parental leave, unlimited vacation, 401(k), a fitness and home-services stipend, commuter benefits, relocation, and all meals in the office. Pay is USD for U.S. roles and CAD for Toronto.

The company's legal entity is Elise A.I. Technologies Corp., registered at 33 E 33rd St, New York, NY 10016. It publishes the usual privacy, terms, and subprocessors pages and a trust and security center, and given that it handles patient communication in healthcare, compliance sits at the center of that vertical's pitch. The public legal pages render thin to a crawler, so specific certifications are best confirmed directly with the company.

The Series E dominated EliseAI's 2025 coverage, from SiliconANGLE and Bisnow on the multifamily side to Fierce Healthcare on the health side, each framing it as a proptech unicorn doubling down on two hard industries. The company also runs its own content engine, from a Centralization Playbook to its Elise Beyond conference and In Good Company podcast.